Here are some examples of first-party data that companies can collect:
- Demographic information: age, education, employment, marital status.
- Interests: individual products, product categories.
- Behaviors or actions taken across the website, app, and/or product.
- Data in the CRM (Customer Relationship Management) system.
- Social media conversations.
- Website visits.
- Email newsletters.
- Content engagement.
- In-store purchases.
- Surveys.
- Purchase history.
- Mobile app data.
- Sales interactions.
- Support calls.
- Customer feedback programs.
- Preferences and behaviors.
- Loyalty program participation.
These examples represent a wide range of data points that can help companies understand their customers better and create more personalized experiences.
See Also:
- https://www.daasity.com/post/first-party-data
- https://blog.hubspot.com/service/first-party-data
- https://www.lytics.com/blog/5-key-examples-of-first-party-data/
- https://signal.co/resources/first-party-data/
- https://blog.treasuredata.com/blog/2023/04/13/the-difference-between-first-party-second-party-and-third-party-data/
- https://www.similarweb.com/blog/research/market-research/first-party-data/